Accessibility Policy

Accessibility at WWF-Canada

WWF-Canada strives to provide a barrier-free environment for our clients/customers, employees, job applicants, suppliers, visitors, donors and other stakeholders who enter our premises or access our information. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005) (“AODA”), Customer Service Standard, and the Integrated Accessibility Standards Regulation for Information and Communications, Employment, and eventually, for the Built Environment.

While this legislation only applies to our offices in Ontario, WWF-Canada has committed to applying Accessibility standards within all of our offices across Canada.

Statement of Commitment

WWF-Canada is committed to treating all people in a way that allows them to maintain their dignity and independence.  We believe in integration and equal opportunity.  We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005 and its regulations.

We are committed to ensuring our organization’s compliance with accessibility legislation by incorporating policies, procedures, equipment requirements, training for employees, and best practices. We will review these policies and practices on a regular basis. Our commitment to making our organization accessible to everyone includes the integration of accessibility legislation with our policies, procedures, programs, and training.

WWF-Canada has developed policies that demonstrate our commitment to accessibility. These policies are in relation to Accessible Customer Service and the Integrated Accessibility Standards Regulation – both of which demonstrate our commitment to providing accessible customer service and the provision of accessible employment services for people with disabilities. You can click HERE to review our policies.

For more details on our efforts in becoming a fully accessible organization, please view our Multi-Year Accessibility Plan
If you require any of these documents in an accessible format, please contact 1-800-267-2632 and ask to speak with the Human Resources Department.


Notice of disruptions


For the safety of our community, partners, and staff, some WWF-Canada’s offices may currently be closed to the public in response to the COVID-19 pandemic. This closure will be in force for an undetermined period. WWF-Canada will continue to follow the minimum guidelines as outlined by local municipalities. Offices may open intermittently as conditions surrounding the pandemic improve.

If you would like to inquire about the status or reopening timeline of any of our offices, or if you require support or assistance, please call 1-800-267-2632 or email [email protected] to be connected to a department or person of choice.