Public Mobilization Outreach Volunteer

WWF

WWF-Canada is seeking a dynamic volunteer with a passion for details and a passion for the environment. This position is for an energized individual who thrives in a fast-paced, results-oriented environment, and who are looking for a great volunteer opportunity to become a member of the marketing team supporting two key public mobilization campaigns: National Sweater Day and Earth Hour.

Public mobilization is WWF-Canada’s long term approach to engage Canadians in meaningful actions that reduce their footprint, as well as to leverage public support for work on conservation science and to build a community of involved Canadians online and offline. WWF-Canada aims to strike a balance between encouraging individual behaviour change, and encourage public support for broad policy and structural change.

National Sweater Day is WWF-Canada’s newest campaign to inspire Canadians to make personal behaviour changes to reduce their carbon footprint. Sweater Day calls on Canadians to turn their thermostats down for the day and wear a sweater to symbolize their commitment to the environment. Sweater Day takes place on Thursday, February 9th, 2012.

Earth Hour is a global WWF climate change initiative. Individuals, businesses, governments and communities are invited to turn out their lights for one hour to symbolize their support for government and social action on climate change. Earth Hour takes place on Saturday, March 31st, 2012 from 8:30 – 9:30 pm.

The Details:

When: November 1st 2011 to March 30th 2012 inclusive.
Schedule: Minimum 4 hours/week. Shifts are flexible but must be within office hours (Monday – Friday, 9am to 5pm)

Where: In our Montreal, Toronto and Vancouver Offices. Please apply only if you live within commuting distance of one of these offices.

  • 800 René-Lévesque Blvd. West, Suite 1050, Montréal, Quebec
  • 245 Eglinton Ave. East, Suite 410, Toronto, Ontario
  • 409 Granville St., Suite 1588, Vancouver, British Columbia
Responsibilities:
  • Research and identify Business Improvement Associations, libraries, community centres, Canadian universities and colleges, cities and municipalities and other environmental and youth networks
  • Email and call organizations to encourage their participation in Sweater Day on February 9th and Earth Hour on March 31st
  • Provide customer service to companies who request additional information and resources
  • Track outreach progress on excel worksheet
  • Represent WWF-Canada, and the campaigns, in a manner that is professional, engaging, pleasant and courteous
  • Volunteers are not required to answer questions beyond that of Sweater Day and Earth Hour, and will be expected to direct all other queries to the Marketing Coordinator

Experience and Skills:

  • Demonstrated ability to provide excellent customer service with experience making outbound telephone calls considered an asset
  • Excellent phone manner and professional disposition
  • Proven ability to carry out multi-step instructions accurately
  • Able to work independently with little supervision
  • Very proficient with Excel, internet research and Google Documents
  • Strong attention to detail with a regard for quality and precision is essential
  • Excellent written and verbal English communication skills
  • Montreal volunteers must be 100% bilingual
  • Previous clerical or administrative experience in an office environment preferred
  • Post-secondary education preferred
  • Applicants must be 18 years or older when applying
  • Must live in the location signed up for, and must be able to come into the actual WWF office in that location: Vancouver or Montreal

Training: 

  • Detailed training will be provided to all selected volunteers when they begin their placement
  • In addition to role-specific training, volunteers will receive an orientation on WWF-Canada’s mission, guiding principles and conservation initiatives
  • Phone scripts for speaking to businesses and leaving voice mail messages will be explained
  • An FAQ factsheet will be provided and discussed

Character Profile:

  • Dependable, energetic and passionate
  • Friendly, positive and outgoing individual who can effectively communicate with a broad range of people including business professionals
  • Keen learner with a strong interest in environment conservation and a passion for creating positive change

Benefits:

  • Learn about WWF-Canada’s exciting conservation work and ongoing initiatives
  • Acquire a deeper understanding of environmental issues and proposed solutions in Canada
  • Develop skills and build experience in a leading environmental non-profit organization
  • Network with like-minded peers and professionals
  • Attend special events and lectures by WWF-Canada staff

Next steps:

If you are interested in applying, please fill out the application form. Selected candidates will be asked to attend phone interview and provide references. While we appreciate all our applicants, only those selected will be contacted. Please don’t hesitate to contact us if you have any questions: [email protected].
Interested, qualified and able to make the commitment?

Apply Now!