WWF-Canada works with a reputable telefundraising agency, Fundraising Direct. Calls are made in both English and French. Gifts will only be accepted by pre-authorized chequing or credit card account.

If you receive a call or text message from Fundraising Direct on behalf of WWF-Canada, you will see one of the following on your call display screen:

• 1-647-478-0215
• WWF-Canada

The caller will confirm details with you over the phone that only WWF-Canada should be able to confirm, such as the date and amount of your last gift, or how often you have donated.

If at any time you are not comfortable with the phone call, please end the call, and call WWF at 1-800-267-2632 at your earliest convenience to verify the validity of the call. Every call is recorded, and we will be able to access it if it is a genuine call made by our telefundraising agency working on behalf of WWF-Canada.

Should you wish to no longer receive text messages, call WWF at 1-800-267-2632 or reply to the message you received with the text ‘STOP.’