Ottawa Reception Volunteer

WWF

In Ottawa, Ontario, WWF-Canada hosts WWF’s international Arctic program where our mission is an Arctic protected and adapting to climate change. This volunteer position is your opportunity to meet and support the WWF staff who are working towards this goal. Canada’s global leadership role in the Arctic will be our generation’s single most important legacy to the world. Be a part of it!

Where: WWF-Canada’s Ottawa Office (30 Metcalfe St. Suite 400, Ottawa)
When: Starting immediately with a minimum 6 month commitment
Shifts: Two weekday mornings per week (Monday to Friday, 9am to 12pm)

Responsibilities:

  • Greet visitors to WWF-Canada’s office in a friendly, courteous manner and efficiently handle their requests
  • Provide prompt, professional response to all inbound calls and direct calls to the correct person/department
  • Accept all inbound mail and assist with outgoing mail processing
  • Assist with public mobilization events and administrative projects as needed

Experience and Skills:

  • Demonstrated ability to provide excellent customer service with experience making outbound telephone calls 
  • Excellent phone manner and professional disposition
  • Previous clerical or administrative experience in an office environment preferred
  • Working knowledge of Windows-based computer systems and Microsoft Office software (Excel, Word, Outlook)
  • Proven ability to carry out multi-step instructions accurately
  • Excellent written and verbal English communication skills are essential
  • Bilingualism (French/English) is a strong asset
  • Post-secondary education preferred

Character Profile:

  • Friendly, positive and outgoing individual who can effectively communicate with a broad range of people including donors
  • Motivated team player with an aptitude for solving problems
  • Keen learner with a strong interest in environment conservation and a passion for creating positive change

Benefits:

  • Learn about WWF-Canada’s exciting conservation work and ongoing initiatives
  • Acquire a deeper understanding of environmental issues and proposed solutions in Canada
  • Develop skills and build experience in a leading environmental non-profit organization
  • Network with like-minded peers and professionals
  • Attend special events and lectures by WWF-Canada staff

Next steps: If you are interested in applying, please fill out our online volunteer formand attach your resume. Selected candidates will be asked to attend an in-person interview and provide references. While we appreciate all our applicants, only those selected will be contacted. Please don’t hesitate to contact us if you have any questions: [email protected].